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- Pre Sale Questions
Pre Sale Questions
Q: How long will it take to receive my order?
Most orders are processed within -7 business days. Standard shipping usually takes 5–7 business days.
Q: Do you ship internationally?
Yes! We ship to most countries. Shipping costs and delivery times may vary depending on your location.
Q: Are your mobility scooters and wheelchairs suitable for seniors?
Absolutely. Our mobility scooters, electric trikes, and wheelchairs are designed for seniors and adults with limited mobility. They are safe, durable, and easy to use.
Q: How do I choose the right size for compression socks and orthopedic footwear?
Each product page includes a detailed sizing guide. Please measure your feet or legs carefully and compare them with our guide to ensure a proper fit.
Q: Which products are best for caregivers assisting seniors at home?
We recommend grab bars, bed rails, stand assist devices, jar openers, magnifiers, and medical alert systems to make daily care safer and easier.
Q: What is your return policy?
We offer a 15-day return policy on most products. Items must be unused, in original packaging, and in resalable condition. Contact our support team for a return authorization.